Heff's Burgers

Reviews about Heff's Burgers

• 3 / 5

  By Patrick clay
  Tried this for the 1st time, had the mushroom Swiss, the food was fresh, nice atmosphere but that alone won't bring me back. $13.00 for drink, rings, burger, the burger was meat, cheese, onion and mushroom nothing else. Immediately tried to pull the bun off to add my own style, was glued to this burger which isn't right. A proper burger should separate easily.
  February 25, 2017
• 1 / 5

  By Hillary Ross
  My boyfriend and I went Tuesday night, soon after opening, and saw the place was packed, so we expected to wait a bit. There was nobody in line, but people standing around waiting for orders. We ordered quickly and started the wait. At this point we noticed 80% of the people seated didn't have food. This was worrisome and we asked the people around us how long they'd been there. Most answered about 30 minutes. Fine, we'd wait. 45 minutes later we finally get our food. It's luke warm and the Jalapeno Cheddar burger we'd ordered has neither jalapenos or cheddar, but did have pickles on it (which isn't on the description and boyfriend doesn't like). There were employees walking around asking if they could get us anything, so we were brought a side of jalapenos, no offer for refund or to remake the burger. (*Didn't notice the cheddar until halfway eaten). Otherwise the food was alright, but not worth the 45 minute wait for kind of warm food. The bun was the best part of both our burgers (I got a kids cheeseburger). I've had much better burgers from elsewhere around Lubbock. - Side note - boyfriend was up all night with stomach issues. Not sure if it's related or not.
  February 13, 2017
• 2 / 5

  By HyDroChloRic v
  First, I got to say they have pretty good customer service, but I don't think it's worth the expensive price. The wait is too long waited 15 minutes for my order and they don't give out a lot of fries for $13 combo! I find their burgers somewhat of an odd taste. It isn't the greatest burger but I couldn't even finish mine because of the weird taste. Anyways, I will not be coming back here.
  June 26, 2016